The focus areas of IROC are guided by its Mission and Vision.  Achieving the mission and vision through improving systems and processes while creating and developing tools to accomplish this improvement is the main objective of IROC.  We start with the  Idealized Design Process, a 6 phase process to identify the key requirements and then put together a package of key interventions in response to the requirements. 


 Ronald D. Moen, Associates in Process Improvement (2002), A guide for idealized design, modified from the Guide from the Institute for Healthcare Improvement

Ronald D. Moen, Associates in Process Improvement (2002), A guide for idealized design, modified from the Guide from the Institute for Healthcare Improvement


IROC is adopting a strategic approach to testing and spreading new ideas. We use a structured Quality Improvement methodology to make improvements and create sustainable systems. All IROC centers share patient data in a common registry that produces automated quality improvement reports showing how centers perform against one another regarding key measures.  The best in class are invited to share lessons learned in monthly webinars and in-person learning sessions, facilitated by quality improvement experts. The focus of learning collaborative like IROC is to create and sustain an “All teach, all learn” culture. IROC offers Quality Improvements Fundamentals classes that are taught virtually to its members to help them learn and develop capability through learning about the theory of Quality improvement and change management using rapid cycle testing principles. IROC relies on the masterful use of the Chronic Care Model (the “What”) in combination with the Model for Improvement (the “How”) and believes and practices the philosophy of ongoing continuous improvement, while pursuing and accomplishing SMART goals and treating Quality Improvement as a journey and not a destination.